A chargeback, sometimes referred to as a reversal, is a consumer protection afforded by The Fair Credit Billing Act of 1974 that allows a consumer to file a complaint with their credit card’s issuing bank requesting that a charge be reversed.
Why do chargebacks happen? A chargeback occurs when a consumer or cardholder files a complaint with the card’s issuing bank claiming incorrect or fraudulent charges that have not been rectified by the merchant.
A chargeback, sometimes referred to as a reversal, is a consumer protection afforded by The Fair Credit Billing Act of 1974 that allows a consumer to file a complaint with their credit card’s issuing bank requesting that a charge be reversed.