Frequently Asked Questions
What open loop closed loop chargeback services are available?
What is the difference between an open loop and closed-loop solution chargeback service? A closed-loop solution stops the chargeback process (before it even begins) and gives merchants extra time to resolve the dispute directly with the consumer. This approach...
How do chargebacks affect merchant services?
Are chargeback effects severe for merchants? Yes. Chargebacks effects result in a great deal of lost revenue, lost product, fees and review time for merchants. Given issuing banks’ desire to please their customers and consumer protection laws, chargebacks often result...
How does TC40 data affect chargebacks?
Where does TC40 Data originate and how is TC40 Data distributed? TC40 data is a file of all compiled fraud cases where the cardholder claims a charge took place without his/her permission. These reports include raw data for each transaction identified as fraudulent:...
What are some of the specific causes of chargebacks?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Is the cost of fraud from chargebacks concerning?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
How are defects prevented by using a closed-loop solution?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Are merchants negatively impacted by chargeback defects?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
How do chargeback defects happen?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Can closed-loop chargeback solutions reduce time spent on manual reviews?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Why is manual review time increased by false positives?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Are there ramifications of false chargeback alerts?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
False positives – what are they?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What is a closed-loop chargeback prevention process?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What is the difference between an open loop and closed-loop solution chargeback service?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Understanding network coverage
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What are the managed service or self service setup options for Chargebacks.com?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What third party solutions for chargebacks are available to prevent chargebacks?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What are other negative consequences for retailers with excessive chargebacks?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What can merchants do to reduce credit card disputes?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What is the scope of the industry’s fraudulent chargebacks problem?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Do chargeback disputes have a negative impact on credit card issuers?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Are chargeback effects severe for merchants?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
What are the two main chargeback categories and what is the difference between the two?
A chargeback, sometimes referred to as a reversal, is a consumer protection afforded by The Fair Credit Billing Act of 1974 that allows a consumer to file a complaint with their credit card’s issuing bank requesting that a charge be reversed.
Why do chargebacks happen?
Why do chargebacks happen? A chargeback occurs when a consumer or cardholder files a complaint with the card’s issuing bank claiming incorrect or fraudulent charges that have not been rectified by the merchant.
What are credit card chargebacks?
A chargeback, sometimes referred to as a reversal, is a consumer protection afforded by The Fair Credit Billing Act of 1974 that allows a consumer to file a complaint with their credit card’s issuing bank requesting that a charge be reversed.
What other problems result from using TC40 data for chargeback prevention?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Is using TC40 data for chargeback prevention problematic?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.
Where does TC40 Data originate and how is TC40 Data distributed?
What are some of the specific causes of chargebacks? Chargebacks are initiated for a variety of reasons – both fraudulent and non-fraudulent.