We are in an age of being able to constantly connect, communicate, and work—at any time and anywhere. This has resulted in too many people spending too much time working and not enough time balancing out their lives. Admittedly, it’s a fine line and one that shifts...
There is no denying that the future of sales is in e-commerce. Recent research estimates that by 2019, the global e-commerce market will be worth $2.4 trillion. This is both an exciting and formidable number. The opportunities for growth are tremendous, but so are the...
The business of buying and selling online is moving at an incredibly fast pace. This pace requires merchants, issuers, acquirers, third-party technology companies, and customers to be ready for and accept change. Change is not always something welcomed in the business...
Let’s get straight to the core of the matter and state it outright: there is nothing friendly about friendly fraud. Friendly fraud is fraud—plain and simple. Yes, there are customers who make mistakes and inadvertently file an invalid chargeback, but this is the...
Making Your Chargeback Data Work For You Your business and, frankly, your livelihood depends on data. You’re tracking your sales numbers, your fixed and variable costs, the number of active employees you have, the amount of time your customer service team spends on...
