Taking the Friendly Out of Fraud

Taking the Friendly Out of Fraud

Let’s get straight to the core of the matter and state it outright: there is nothing friendly about friendly fraud. Friendly fraud is fraud—plain and simple. Yes, there are customers who make mistakes and inadvertently file an invalid chargeback, but this is the...
Merchants Need to Fight Friendly Fraud

Merchants Need to Fight Friendly Fraud

Fighting friendly fraud is expensive and time consuming and the outcome is never guaranteed. See how improving your operational processes and tools can help you fight chargebacks and improve your win rate.

How to Avoid Friendly Fraud

How to Avoid Friendly Fraud

Both accidental and “I didn’t do it” friendly fraud cost merchants millions. Get these top tips to avoid friendly fraud and protect your bottom line.